The Intelligent Logistics Platform Behind India’s Top Brands
One unified platform. 20+ courier partners. AI-powered courier allocation, NDR workflows, RTO prediction, weight discrepancy management, COD reconciliation, and more — all built on a single tech stack designed for scale.
One Dashboard. Every Metric That Matters.
Ditch the spreadsheets. Shypfy’s B2C Summary dashboard gives you real-time visibility into every shipment, every courier, every exception — across your entire logistics operation.
- Key Metrics Live. Manifested, Picked %, Delivery %, RTO %, In-TAT %, First Attempt Delivery % — all refreshed in real time.
- Five Operational Views. Overview, Pickup, In Transit, NDR/NPR, and RTO — drill down into each stage of the shipment lifecycle.
- Courier-Wise Breakdown. Compare performance across Delhivery, BlueDart, Ekart, Xpressbees, Shadowfax, DTDC, and more on the same screen.
- Flexible Date Ranges & Filters. Slice data by pincode, zone, courier, SLA, weight slab, and more.
| Courier | Manifested | Picked % | Delivered % | RTO % |
|---|---|---|---|---|
| Delhivery | 208 | 96.2% | 87.1% | 13.2% |
| DTDC | 70 | 94.3% | 85.7% | 14.3% |
| Shadowfax | 9 | 100% | 88.9% | 11.1% |
| Xpressbees | 6 | 100% | 83.3% | 16.7% |
Smart Courier Allocation That Learns From Every Shipment
Every order gets matched to the best courier for that specific pincode, weight slab, delivery speed, and product category — automatically. The engine continuously learns from delivery outcomes and gets smarter with every shipment.
- Multi-Factor Decisioning. Evaluates pincode performance, courier TAT history, cost, weight slab, service availability, and COD acceptance in real time.
- Zone-Level Intelligence. Different couriers win different zones — the engine picks the winner for every pincode, not a blanket rule.
- Manual Override Available. Full control to manually assign a courier, pin preferred couriers per SKU, or lock rules for specific brands.
NDR & NPR Workflows That Save Every Saveable Order
Every failed delivery attempt is an opportunity — not an RTO. Shypfy’s NDR (forward) and NPR (reverse) management turns exceptions into deliveries with automated buyer outreach and smart reattempts.
- Attempt-Wise Funnel View. See every NDR by attempt number — No Attempt, 1st, 2nd, 3rd, 3+ — and resolve them before they become RTOs.
- Automated Buyer Outreach. SMS, WhatsApp, and IVR campaigns to reconfirm address, preferred time slot, and alternate contact number.
- Action Required vs Action Requested. Clear workflow split — you see what needs brand action vs what’s already been communicated to courier.
- Forward NDR + Reverse NPR. Both forward delivery failures and reverse pickup failures managed from the same panel.
State-Wise RTO Analytics with City Drilldown
RTOs kill D2C margins. Shypfy’s RTO dashboard shows you exactly which states, cities, and pincodes are driving returns — so you can fix the root cause, not just the symptom.
- RTO % with Trend. Week-on-week and month-on-month RTO trends with delta indicators.
- Interactive India Map. Click any state to see city-level RTO breakdown and identify pincodes to block or verify.
- NDR → Delivered → RTO Funnel. See how many NDRs were saved as deliveries vs lost as RTOs, by state.
- Courier-Wise RTO Comparison. Which courier has the highest RTO in your key delivery zones — data you can use at the next rate negotiation.
| State | Total | Delivered | RTO |
|---|---|---|---|
| All India | 245 | 209 (86.4%) | 33 (13.6%) |
| Uttar Pradesh | 42 | 36 (87.8%) | 5 (12.2%) |
| Maharashtra | 37 | 35 (94.6%) | 2 (5.4%) |
| Gujarat | 16 | 14 (87.5%) | 2 (12.5%) |
Every Shipment. One Inbox.
Forward and reverse shipments live in a single, filterable hub. Jump from “Action Required” to “Delivered” to “RTO” with one click — and take bulk actions across hundreds of orders at once.
- Journey-Based Filters. All · Cancelled · Ready for Pickup · In Transit · Delivered · RTO · Action Required · Action Requested — see only what matters.
- Forward & Reverse Toggle. Forward shipments and reverse pickups live in the same interface with a single click switch.
- Bulk Actions. Cancel, reschedule, download labels, reprint manifests, export reports — all at scale.
- Rich Column Controls. Customise which columns you see; sort, filter, and search by shipment ID, WBN, phone, or order ID.
Create a Shipment in Under 30 Seconds
Single-order, bulk upload, or reverse pickup — Shypfy’s Ship Parcel module handles all three with the same simple interface. Smart pincode auto-fill, weight slab calculator, and courier rate preview built in.
- Three Modes. Forward Parcel Shipping · Reverse Parcel Shipping · Bulk Parcel Shipping (CSV/Excel) — all in one place.
- Pincode Auto-Fill. Enter pincode, city and state auto-populate. Built on India Post’s pincode database plus Shypfy’s serviceability layer.
- Rate Preview Before Booking. See courier-wise rates, estimated TAT, and serviceability before you confirm the shipment.
- Saved Addresses. Warehouses, RTO addresses, and frequent drop points saved for one-click booking.
Clear Weight Discrepancy Management. No Invoice Surprises.
Every weight discrepancy flagged by a courier partner surfaces on Shypfy in near real-time — with full evidence and details on a single page. Decide fast, dispute in one click, and use trend data to fix issues at source so surprises stay out of your invoices.
- Courier-Flagged, Brand-Visible. As soon as a courier partner raises a weight discrepancy, it surfaces on Shypfy as “Action Required” — no more waiting for end-of-month invoices to find out.
- Everything on One Page. Input weight, courier-charged weight, dimensions, volumetric, product master reference, and courier-submitted evidence images — all on a single screen for effective decisioning.
- One-Click Dispute. Raise a dispute in one click with your own photo proof; track lifecycle status (Open · Disputed · Action Required · Charged · Resolved).
- Structural Fix Loop. Discrepancy trends by SKU and courier help you update your product master weights, catch packaging drift, and prevent future surprises at source.
- Bulk Dispute & Reports. Dispute hundreds of discrepancies at once; download monthly discrepancy reports for finance reconciliation.
Reverse Logistics — End-to-End Orchestration
Book a reverse pickup, track NPR attempts, run QC at pickup or hub, and get shipments delivered back to origin — all from one workflow. The same engine that powers forward shipments handles the reverse journey.
- Multi-Courier Reverse Aggregation. Delhivery, Ekart, Xpressbees, Shadowfax — the engine picks the best reverse partner for every pincode.
- NPR Management Built In. Non-Pickup Request workflow with SMS + WhatsApp + calling outreach and multiple reattempts.
- Customisable QC Parameters. Set photo-based or visual QC per brand; grade returns (sellable/defect/damaged) and route accordingly.
- Delivery-to-Origin TAT Tracking. Full visibility from pickup to warehouse arrival with SLA reporting.
Return Request Raised
12 Apr 2026 · 02:17 PM · Customer initiated return via branded tracking page
Reverse Courier Allocated
12 Apr 2026 · 02:18 PM · Delhivery assigned — 5 attempts available
Pickup Attempt · 1 of 3
13 Apr 2026 · 04:45 PM · NPR triggered — SMS + WhatsApp + call sent to customer
QC Verification at Pickup
Photo-based QC with 6 custom parameters configured for this brand
Delivery to Origin Warehouse
Target TAT: 48 hours from successful pickup
COD Reconciliation That Actually Works
COD remittances from 20+ courier partners consolidated into a single, auditable ledger. No more chasing couriers for missing remittances or matching bank statements to shipment IDs manually.
- Unified Ledger. COD collected · remitted · pending · disputed — across every courier, in one dashboard.
- Shipment-Level Reconciliation. Every credit and debit mapped back to the specific shipment, order, and customer.
- Flexible COD Cycles. Daily, weekly, and custom remittance cycles — faster cash flow for high-velocity brands.
- Wallet & Recharge. Prepaid wallet with instant recharge, low-balance alerts, and usage breakdown by shipment type.
Every Metric. One-Click Export.
Download any view — shipments, NDR, RTO, weight discrepancy, COD ledger, courier-wise performance — as Excel or CSV. Schedule reports to your inbox daily, weekly, or monthly.
Shipment Reports
Forward, reverse, status-wise, date-wise. CSV + Excel.
NDR / NPR Reports
Attempt-wise breakdown + resolution outcomes.
COD Remittance
Shipment-level reconciliation with courier mapping.
Weight Discrepancy
Input vs charged weight, dispute status, savings.
RTO Reports
State, city, courier, and reason-code breakdowns.
Courier Performance
Delivery %, TAT, RTO % — courier vs courier.
Scheduled Reports
Daily, weekly, monthly — delivered to your inbox.
Custom Reports
Build your own views via API + webhooks.
Plug Shypfy into Your Existing Stack
Native integrations with leading e-commerce platforms, WMS, OMS, and ERP systems. Or build your own with Shypfy’s full REST API and webhook library.
Shopify
Auto-sync orders, push AWBs, update fulfilment status.
2-min setupWooCommerce
One-click plugin. Orders flow straight to Shypfy.
5-min setupUnicommerce
Deep OMS/WMS integration for multi-channel brands.
15-min setupIncreff
WMS integration with real-time inventory sync.
30-min setupEasyEcom
Multi-channel order management & fulfilment.
15-min setupMagento
Extension for Magento 2 — push orders, pull status.
20-min setupCustom Cart
Connect any custom cart via webhooks and REST.
API-basedREST API
Full platform access — create, track, cancel, report.
Developer-readyBuilt to Handle Peak Season Load
Enterprise-grade infrastructure. Whether you’re shipping 100 orders a day or 10,000, Shypfy is engineered for reliability, security, and speed.
SOC 2-Aligned Practices
Encryption at rest and in transit, role-based access control, audit logs, and regular security reviews.
99.9% Uptime SLA
Multi-region redundancy, automatic failover, and 24×7 infrastructure monitoring with rapid incident response.
Built for Scale
Horizontally scalable architecture handling peak season spikes without performance degradation.
Data Privacy
Brand and customer data isolated per tenant. PII masked in logs. Compliant with Indian DPDP Act.
Real-Time Webhooks
Sub-second status pushes for every shipment event to your systems. Retry logic and delivery guarantees built in.
24×7 Ops Support
Dedicated ops team for escalations, courier issues, and platform support via WhatsApp, call, or ticket.
Platform Questions, Answered
You can sign up for free in under 2 minutes and start booking shipments immediately with our default pricing. For native integrations (Shopify, WooCommerce, Unicommerce, etc.), setup typically takes 5-30 minutes depending on the platform. Custom cart integrations via API usually go live in 1-2 days with our developer support.
For every shipment, our allocation engine evaluates all eligible couriers on six parameters — pincode serviceability, historical delivery performance, TAT, cost, weight slab fit, and COD acceptance. It ranks them and automatically picks the highest-scoring courier. Brands can override manually, pin preferred couriers per SKU, or lock specific rules.
Yes. Forward and reverse shipments live in the same Shipments Hub. Toggle between “Forward” and “Reverse” tabs to see all your active shipments in either direction. The same NDR (forward) and NPR (reverse) management workflows apply — including multi-attempt orchestration, buyer outreach, and QC at pickup.
Courier weight re-measurements can overcharge brands by ₹20-₹100 per shipment. The moment a courier partner flags a discrepancy, Shypfy surfaces it as “Action Required” with all evidence and details on a single page — input weight, charged weight, dimensions, volumetric, and courier-submitted images — so you can dispute in one click. Discrepancy trends by SKU and courier also help you fix the root cause (e.g., product master weight drift, packaging change) to prevent future surprises. Mid-size D2C brands typically recover ₹50k-₹2L per month.
Yes. Shypfy has native integrations with Shopify, WooCommerce, Magento, Unicommerce, Increff, and EasyEcom. For any other system, Shypfy’s REST API and webhook library let your dev team build a custom integration in 1-2 days. All integration setups are supported by Shypfy’s integrations team.
Every view on the platform is exportable as Excel or CSV. You also get scheduled reports (daily, weekly, monthly) delivered directly to your inbox — shipments, NDR/NPR, RTO (state & city), COD remittance, weight discrepancy, and courier-wise performance. For custom analytics, our REST API and webhook library give full platform data access.
Shypfy follows SOC 2-aligned security practices including encryption at rest and in transit, role-based access control, audit logs, and tenant-level data isolation. Customer PII is masked in logs and compliant with India’s DPDP Act. Brand-level data is siloed — no cross-brand data exposure, ever.